{"id":13401,"date":"2018-05-23T15:01:09","date_gmt":"2018-05-23T13:01:09","guid":{"rendered":"https:\/\/www.elexis.fr\/?page_id=13401"},"modified":"2021-07-21T12:03:16","modified_gmt":"2021-07-21T10:03:16","slug":"support-en","status":"publish","type":"page","link":"https:\/\/www.elexis.fr\/index.php\/support-en\/","title":{"rendered":"SUPPORT"},"content":{"rendered":"[vc_row content_width=”grid” content_aligment=”center” css=”.vc_custom_1527079631792{padding-top: 50px !important;padding-bottom: 50px !important;background-color: #ffffff !important;}”][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″]
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\n\t\t\tWelcome to ELEXIS Support\t\t<\/h2>\n\t\t<\/span>\n\n\t<\/div>[vc_column_text]\n

Elexis offers technical assistance throughout your product’s life. This site allows you to find technical documentations and drivers of the products you have acquired from us. You will also find a detail of the basic guarantees of ELEXIS products.<\/p>\n

An RMA request form is available to facilitate and speed up any repairs.<\/p>\n

For any request which the ELEXIS Support center cannot respond, we remain at your disposal
\nby telephone on 05.62.79.65.61 or by e-mail at support@elexis.fr<\/a>.<\/p>\n[\/vc_column_text][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row][vc_row content_width=”grid” css=”.vc_custom_1527079484247{padding-bottom: 90px !important;background-color: #f5f5f5 !important;}”][vc_column width=”1\/2″][vc_row_inner css=”.vc_custom_1527079880925{padding-top: 50px !important;}”][vc_column_inner]

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\n\t\t\tOur warranties\t\t<\/h2>\n\t\t<\/span>\n\n\t<\/div>[vc_column_text][\/vc_column_text][vc_empty_space height=”15px”]
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\n\t\n\t\t\n\t\t\t<\/span>\n\t\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\t\n\t\t\n\t\t\tKontron Products\t\t<\/span>\n\t<\/span>\n<\/h4>\n
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\n\t\t[vc_column_text]KONTRON industrial PCs are warrantied for 2 years, parts and labor. The +1 year and +2 year warranty extensions are optional.<\/p>\n

\u2022 Warranty on KONTRON \u2022<\/a>[\/vc_column_text]\t<\/div>\n<\/div>

\n\t\n\t\t\n\t\t\t<\/span>\n\t\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\t\n\t\t\n\t\t\tPANASONIC Products\t\t<\/span>\n\t<\/span>\n<\/h4>\n
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\n\t\t[vc_column_text]PANASONIC laptops are warrantied for 3 years, parts and labor (Excluding Battery 6 months warranty).<\/p>\n

\u2022 Warranty on PANASONIC \u2022<\/a>[\/vc_column_text]\t<\/div>\n<\/div>

\n\t\n\t\t\n\t\t\t<\/span>\n\t\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\t\n\t\t\n\t\t\tGETAC Products\t\t<\/span>\n\t<\/span>\n<\/h4>\n
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\n\t\t[vc_column_text]GETAC laptops are warrantied for 5 years, parts and labor (Excluding Battery 6 months warranty).<\/p>\n

\u2022 Warranty on GETAC \u2022<\/a>[\/vc_column_text]\t<\/div>\n<\/div>

\n\t\n\t\t\n\t\t\t<\/span>\n\t\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\t\n\t\t\n\t\t\tACCES I\/O Products\t\t<\/span>\n\t<\/span>\n<\/h4>\n
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\n\t\t[vc_column_text]Acces I \/ O products are warrantied for 3 years, parts and labor.<\/p>\n

\u2022 Warranty on Acces I\/O \u2022<\/a>[\/vc_column_text]\t<\/div>\n<\/div>

\n\t\n\t\t\n\t\t\t<\/span>\n\t\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\t\n\t\t\n\t\t\tELEXIS Products\t\t<\/span>\n\t<\/span>\n<\/h4>\n
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\n\t\t[vc_column_text]Elexis products are warrantied for 1 year, parts and labor. +1 year, +2 year and +3 year warranty extensions are available as an option.[\/vc_column_text]\t<\/div>\n<\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/2″ css=”.vc_custom_1527079886380{padding-top: 50px !important;}”]
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\n\t\t\tDownloads area\t\t<\/h2>\n\t\t<\/span>\n\n\t<\/div>[vc_column_text]Click on your hardware to list downloads :[\/vc_column_text][vc_empty_space height=”40px”][vc_row_inner][vc_column_inner width=”1\/3″][vc_single_image image=”13394″ img_size=”full” alignment=”center” onclick=”custom_link” link=”https:\/\/www.elexis.fr\/carte-picmg\/”][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image image=”13393″ img_size=”full” alignment=”center”][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image image=”13394″ img_size=”full” alignment=”center”][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1527080389331{padding-top: 40px !important;}”][vc_column_inner width=”1\/3″][vc_single_image image=”13391″ img_size=”full” alignment=”center”][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image image=”13390″ img_size=”full” alignment=”center”][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image image=”13389″ img_size=”full” alignment=”center”][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1527080395298{padding-top: 40px !important;}”][vc_column_inner width=”1\/3″][vc_single_image image=”13388″ img_size=”full” alignment=”center”][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image image=”13387″ img_size=”full” alignment=”center”][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image image=”13386″ img_size=”full” alignment=”center”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/2″]
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<\/div>\n\t\n\t\n<\/div>\n[\/vc_column][vc_column width=”1\/2″ css=”.vc_custom_1526562120866{padding-right: 140px !important;padding-bottom: 20px !important;padding-left: 140px !important;background-color: #ffffff !important;}”]
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\n\t\t\tContact us\t\t<\/h2>\n\t\t<\/span>\n\n\t<\/div>[vc_column_text]
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